Flexible, Secure, Trusted
Your business doesn’t stop, and neither does BlitzDocs®. Xerox Mortgage Services provides BlitzDocs® and BlitzDocs eXtended Edition as on-demand, software-as-a-service (SaaS) applications. BlitzDocs is built using a combination of proprietary, patented software and existing, industry-tested and widely-accepted software, such as Microsoft™ and Adobe™, and is hosted by RackSpace Intensive® Hosting. BlitzDocs can be accessed and used by other non-browser based clients. BlitzDocs requires little to no software or hardware purchase and installation. As such, the solution is deployed rapidly and requires no IT administration or upgrades.
Security
BlitzDocs uses a multi-tier security model to provide organizations with the security access they need at the document level. Lenders can define accessibility and viewing/editing rights based on:
- security tiers, including a person’s role, a person’s rights or a document’s usage/workflow.
- temporary access for specified mortgage parties to securely access and download documents.
For all BlitzDocs users, a secure username and password must be provided for authentication.
BlitzDocs provides numerous layers of physical, application, network and communications security layers. The BlitzDocs servers are housed at a secure managed data center facility. All customer data exchanged between a user and BlitzDocs is encrypted using industry standard 128-bit techniques. Secure Socket Layers (SSL) connections are provided using a Verisign certificate. All publicly accessible servers are protected via firewall, multiple intrusion detection systems, regular penetration testing, continuous monitoring, and undergo annual SSAE 16 Type II audits.
Scalability
BlitzDocs has successfully demonstrated that it can accommodate hundreds of thousands of loans per month in its current configuration. The system scales seamlessly, accommodating higher volumes with simple server, network and database upgrades and additions. Xerox Mortgage Services monitors the solution’s performance 24/7 and provides continual, non-impact scaling and upgrading platforms when necessary.
Reliability
BlitzDocs has a proven track record of an uptime better than 99.95% outside of planned maintenance over the last 10 years. This roughly translates to less than 10 hours of mostly scheduled downtime during the course of an entire year. By providing continual uptime, Xerox Mortgage Services helps companies ensure accelerated loan times and improved customer service.
Patented
BlitzDocs’ patented technology, U.S. Patent No. 7,146,367 for a Document Management System and Method, was secured on December 5, 2006. It broadly protects BlitzDocs’ technology, with respect to the collecting, organizing, retrieving, viewing and storing of imaged mortgage loan documents within a shared electronic loan folder that can be accessed by multiple parties, including brokers, lenders, MI companies, investors and other service providers. For additional patent details, click here.